We’ve completed the rollback and the backlog of email synching is processing. There is a significant backlog of email synching that needs to be processed, and this may take up to 24 hours to complete across all impacted instances. We are adding additional capacity to try to reduce this timing. We have also identified a subset of Data Cloud customers that may have been impacted with their Einstein Activity Capture (EAC) use. Affected Data Cloud instances have also received the rollback and the backlog is processing, which is expected to take approximately 5 hours to complete. The next update will be provided as new information becomes available.
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We are continuing to work on a fix for this issue.
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Summary: An issue has been observed impacting the Summarize Recurrence feature in Event Detection starting at 03:20 am UTC on April 1st, 2026. Impact: Customers may experience problems generating summaries of events on the Event Detection page specifically in the US1 and US2 regions. Status: The Engineering team is actively working on a fix to resolve this issue.
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Tenable One, Tenable Vulnerability Management, Cloud Security: Login and Platform Issues on UAE
Tenable
Service Degradation Affecting Event Detection Summarization in US1 & US2 Regions
ThousandEyes
Microsoft 365 for the web
Microsoft Copilot (Microsoft 365)
Proofpoint Security Awareness Training
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