Medical Microinstruments, Inc.

We have implemented a mitigation to redirect UAE traffic to an alternate data center (Mumbai) to address the ongoing service impact. Traffic is being steered to the Mumbai region, and we are actively monitoring system stability and performance. This mitigation primarily applies to automatically steered (roaming) UAE traffic. Customers in the affected region are advised to ensure their configurations align with previously shared guidance for alternate region routing, including any required updates to Network Tunnel Groups or Connector Groups. Customers already configured to alternate regions will continue using their configured region. Our engineering teams continue to investigate the underlying cause and are working closely with partners to ensure full service restoration. If you require any assistance, please contact us. We will provide guidance on the necessary actions.

7 APIs affected: Americas and Caribbean - Rate - Freight: Partial Outage Africa - Address Validation: Partial Outage Africa - Rate - Freight: Partial Outage Asia Pacific - Rate - Freight: Partial Outage Europe - Rate - Freight: Partial Outage Indian Sub-Continent - Rate - Freight: Partial Outage Middle East - Rate - Freight: Partial Outage

The monitor is down in the following regions: us-east and us-west

We are continuing to work on a fix for this issue.

We are continuing to investigate this issue.

We have detected a possible outage with T-Mobile that is not officially acknowledged.

We have detected a possible outage with Vodafone that is not officially acknowledged.